Our Mission

Our goal is to become the leading and valued provider of account collection services in Southern Missouri.  In achieving  this goal, we will partner with many valued clients and will be improving  their financial performance, while maintaining a strong reputation in the community for fair and accurate collection services.



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Company Profile

Credit Bureau of Howell County LLC

D/B/A Credit Bureau Associates

     has been an integral part of the community for over 75 years, helping area business to grow and prosper. 

	Member of ACA International, the Association of Credit & Collection Professionals. The association providing educational opportunities to meet the highest professional standards.
	Member of Missouri Collector's Association, the association promoting and requiring professional and ethical conduct.
	Member of Consumer Data Industry Association (CDIA), the association that sets industrial standards and provides it's members with business and professional education.

Clients value the services provided in delinquent account collections.

Our expertly trained staff are responsive to individual client needs and preferences.  Our goal is to serve effectively and assist with all aspects of  account receivable collections.

Consumer Payments

This is an attempt to collect a debt and any information obtained will be used for that purpose. This communication is from a debt collector.

We offer you the option to settle your account online through this secure web page.  Please refer to your notice received in the mail to obtain the payoff amount and your CBA ID#.  You will not be charged a fee for paying online.  However, if an electronic check returns, the resulting check fee is $29.00.

Make a Payment

Use of this link and the Secure Payment Form allows you to immediately make a payment to your account using a credit or debit card, or an electronic check.  Your payment will appear on your credit card statement or your bank statement as a payment to Credit Bureau Associates.  Your credit card or checking account information is immediately transferred to our credit card processor for the purpose of completing the charge you authorized and is not retained or used by Credit Bureau Associates in any other way.  All collection activity is subject to the requirements of federal and state law. 

 Credit Bureau Associates Text Message Policy

   By providing your cell phone number, you have provided us with consent to send you text messages in conjunction with the services you have requested. Your cellular provider's Msg & Data Rates may apply to our confirmation message and all subsequent messages. 

   You understand the text messages we send may be seen by anyone with access to your phone. Accordingly, you should take steps to safeguard your phone and your text messages if you want them to remain private.           PLEASE NOTE:  NO CONFIDENTIAL INFORMATION SHOULD BE SENT VIA TEXT MESSAGE.

   Please notify us immediately if you change mobile numbers or plan to provide your phone to another person.

   If we modify this Text Message Policy, we will notify you by sending you a text message with a link to the new policy. We may terminate our text message program at any time.

   If you have any questions about this policy, would like us to mail you a paper copy of this policy or are having problems receiving or stopping our text messages, please contact us using the following information:          Credit Bureau Associates, 604 W Broadway, West Plains, Mo 65775                                                                            417-256-7169     or      toll-free 1-888-263-5430

   You agree and consent to be contacted by the Company, Our agents, employees, attorneys, affiliates, subsequent creditors, loan servicing companies, and third-party collectors through the use of email, and/or telephone calls and/or SMS text messages to your cellular, home or work phone numbers, as well as any other phone number you have provided in conjunction with this account, including the use of automatic telephone dialing systems, auto-dialers, or an artificial or prerecorded voice.

   Opt-out or STOP   This policy applies to the text messages sent by Credit Bureau Associates to our customers. If you wish to stop receiving text messages from Credit Bureau Associates, reply to any text message we have sent you and, in your reply, simply type STOP.  Only type the one word --  STOP.  You may also stop text messages by calling us using the following information:                                                                                 417-256-7169     or      toll-free 1-888-263-5430 

   Help or Support   If at any time you need our contact information or information on how to stop text messages, reply to any text message we have sent you and in the reply text, simply type HELP.  Some of the text message we send may include links to websites. To access these websites, you will need a web browser and Internet access.  

 Please contact us anytime!

We look forward to hearing from you.

Telephone

417-256-7169   or   1-888-263-5430

Fax

417-256-9086

Postal address

604 West Broadway, West Plains, Missouri   65775

E mail

 credit@credit-cba.com